Winbat Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Scope of Applicability

This Privacy Policy applies to Winbat (https://winbat.vu) and all its mobile applications. It describes how Winbat collects, uses, and protects your personal data.

By using any Winbat service, you are considered to have accepted the terms of this Privacy Policy. We always want you to fully understand how your data is being used.

2What Types of Data We Collect

Winbat collects two types of data — what you provide directly and what is gathered automatically as you use the platform.

3Methods of Data Collection

Winbat collects data in the following ways:

Direct Collection

• Information you provide when registering an account.
• Documents uploaded for identity verification.
• Conversations with the support team.
• Information provided via surveys or feedback forms.

Automatic Collection

• Browser cookies and web beacons.
• Log files and server records.
• Analytics data from the mobile app.
• Transaction data via payment providers.

4Purpose of Data Use

Winbat uses your data only for specific, defined purposes. Your information is never used for anything beyond what is necessary.

• Account Management: To ensure secure registration, login, and account protection.
• Identity Verification: To prevent money laundering and unauthorized access by minors.
• Transaction Processing: To successfully process deposits and withdrawals.
• Customer Support: To resolve support tickets and complaints.
• Security: To detect fraud and unauthorized access.
• Service Improvement: To improve your experience on the platform.
• Legal Obligations: To meet regulatory authority requirements.
• Contact: To notify you of important updates and bonus offers (with your consent).

5Data Sharing Policy

Winbat never sells your personal data. However, limited information may be shared with third parties in the specific circumstances outlined below:

Partner Service Providers

Limited data may be shared with selected partners for payment processing, KYC verification, and technology services. These partners are bound by the obligations of our privacy policy.

Legal Reasons

Information may be disclosed in response to court orders, licensing authority requests, or money laundering investigations. This is a legal obligation on our part.

Never Shared

• Sale of your data to advertisers.
• Sharing your data with marketing companies without your consent.
• Your personally identifiable information with game providers.

6Data Protection Methods

Winbat protects your data using industry-leading technology. Our security infrastructure operates on multiple layers.

• 256-Bit SSL Encryption: All data transfers are encrypted.
• Firewall Protection: An advanced firewall prevents unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Regular Penetration Testing: Independent experts conduct regular system audits.
• Data Center Security: Data is stored on secure servers that meet international standards.
• Staff Training: All staff are trained in data protection protocols.

7Cookie Policy

Winbat uses cookies on its website and app. Cookies are small text files stored in your browser.

Cookies We Use

• Essential Cookies: For login sessions and security — cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: For improving site performance — can be disabled.
• Marketing Cookies: To show relevant ads — controllable based on your preferences.

To change your cookie settings, use your browser settings or our cookie preference panel.

8Data Retention Period

How long Winbat retains your data depends on the type of information and the purpose for which it was collected.

• Account Information: For the duration of the active account and a minimum of 5 years after closure.
• Transaction History: Typically 7 years for legal compliance requirements.
• Communication Logs: Support tickets and chat history: 3 years.
• Session Logs: 90 days for security purposes.

After the specified period, data is automatically and securely deleted.

9Your Rights

You have clear rights over your data at Winbat. Contact our support team to exercise any of these rights.

10Protection of Minors' Data

Winbat strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age is verified at the time of registration.
• Proof of age is requested in cases of suspicion.
• If a minor is identified, the account will be closed immediately.
• The relevant data is securely deleted.

11Privacy Policy Updates

Winbat may update this Privacy Policy as needed. The date of any change will always be displayed at the top of the page.

• Members will be notified by email of any significant changes.
• Minor changes will result in a page update only.
• Continued use of the platform after changes constitutes acceptance of the updated policy.

12Contact & Complaints

Contact us for any privacy-related questions, complaints, or to exercise your rights.